Distribution information

At G51Shop, we are dedicated to ensuring that our customers receive their adult products and intimate toys in a timely, discreet, and secure manner. Below is an overview of our distribution process, policies, and commitments to our valued customers.

1. Order Processing

Once you place an order on G51Shop, our team works diligently to process and prepare your items for shipment. Orders are typically processed within 1-2 business days. You will receive an email confirmation with your order details and a tracking number once your package has been dispatched.

2. Shipping Methods and Delivery Times

We offer a variety of shipping methods to meet your needs:

Standard Shipping: Delivery typically takes 5-7 business days. This option is economical and reliable for non-urgent orders.
Express Shipping: For faster delivery, express shipping ensures that your package arrives within 2-3 business days.
International Shipping: We ship to select international destinations. Delivery times vary based on location and customs processing.

Please note that delivery times are estimates and may vary depending on external factors such as weather conditions, carrier delays, and holidays.

3. Discreet Packaging

We understand the importance of privacy and discretion. All orders from G51Shop are packaged in plain, unmarked boxes with no indication of the contents or the sender. Our discreet packaging ensures that your privacy is protected throughout the delivery process.

4. Shipping Fees

Shipping fees are calculated based on the shipping method selected and the destination of the order. You can view the shipping costs at checkout before completing your purchase. Occasionally, we offer free shipping promotions on qualifying orders; please check our website for current offers.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the carrier’s website. If you have any issues or concerns regarding the delivery of your order, our customer support team is available to assist you.

6. International Shipping Policies

For international orders, the recipient is responsible for any customs duties, taxes, or import fees that may apply. These charges vary by country and are not included in the purchase price or shipping cost. We recommend checking with your local customs office for more information.

7. Delivery Issues

If you experience any issues with your delivery, such as a delayed or lost package, please contact our customer support team as soon as possible. We will work with the carrier to resolve the issue and ensure that you receive your order promptly.

8. Returns and Exchanges

If you need to return or exchange an item, please refer to our Return Policy for detailed instructions. We strive to make the return process as smooth and hassle-free as possible.

For any questions or concerns regarding our distribution policies, please contact us at:

G51Shop Email: support@g51shop.com

We are committed to providing you with exceptional service and ensuring that your shopping experience with G51Shop is seamless and satisfying. Thank you for choosing G51Shop for your adult product and intimate toy needs.